Freo Pay - Save - Borrow 4+

I Used Freo Pay For Few Days Only Especially From Last Month End To This Month Starting I Purchased Using Scan And Pay Two Times. And Credit Limit Decreased A’s Per Calculation. No Problem.
Next I Tried To Shop On More Time, But App Is Not Opening And Crashing In My iPhone Still. I Tried So Many Ways By All Necessary Work Such As Uninstalling And Reinstalling The App. But Still I Couldn’t Able To Log On And View My Credit Line And Pay The Outstanding Amount, I Mailed So Many Times With Screen Recorder To Freo Pay Customer Care, But Not Response, Coming Jan 5th I Have To Repay The New Generated Bills. I Don’t Know How To Do This. Got Stuck In Middle.

Hi Siva. We sincerely apologize for the inconvenience. We are unable to find your details here. Kindly share your registered email address on this link: (https://bit.ly/Freopay). We'd be glad to help you.

Whenever I try to pay a merchant The Money gets Deducted From the available limit but The transaction status comes In Processing your Transaction Now They don’t Even Have a Customer Support No. So You can just contact them directly my days Old payment is still in Processing Your payment Position now wonder what should I do All they have is Just a Customer Support where they’ll Ask you to submit a screenshot & Will Display a message That wait for 2-3 days Our Team will contact you. till date & They Even close the Problem tickets Without even Talking to customer for his Inconvenience Now No wonder what You Will Do Of this useless service All payments gets stucked always They Even charge convenience Fee to of 2% Minimum Still Their All payments Gets stucked Not sure if they’ll Charge that fee on failed Payment too but Freo is just a useless Platform Even LazyPay & Simpl are way better then freo atleast Their Payment always doesn’t get Stuck in mid between and They Have A Proper Customer Support team With their dedicated proper Customer Support No. On which you can Contact easily & tell them if anything wrong happens or something is glitching & They fix too but In freo there’s Isn’t even A Single contact no. Available to talk to about your issue none of their executives calls You and they even close the problem tickets too This is really a Pathetic exp for a customer
From freo side

Hi Naman. We apologize for any inconvenience you may have experienced. We have difficulty identifying your concern as we cannot locate your information in our system. To assist you better, please provide us with your registered email address by clicking on the following link: (https://bit.ly/Freopay).

I have been a user in freo pay for many months. This month I couldn't pay bill in time due to a financial crunch and they started giving me mental torture since my bill collection was allocated to a collection agency. The person from collection agency started calling and I couldn't pickup everyday to explain the same thing. It was a mental torture. Later all my relatives and family started calling saying that a person called and told them about me and how I didn't pay any bills. The person from freo pay started to defame me. I payed my bills immediately. I lodged a complaint in freo pay. Freo pay didn't take any action yet and it is been 2 days since the incident happened. Today he has sent a selfie and reached out to my dad asking for money. Still no one from Freo pay has stopped the person. If freo pay has not take any action on this. Please ban freo pay from apple store. I have already lodged a cuber crime complaint.

Hello Keerthana, we regret any inconvenience you may have faced. Your concern has been elevated to the appropriate team for investigation. If there is any error on the part of our collection agent, we assure you that strict action will be taken.